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January 04, 2007
January 2007 Newsletter
Grounds
Overall, December has been uneventful. Our crew continued thinning undergrowth in the first part of the month with a focus on the area behind Village Center buildings four and five. The Holiday week brought a mixed bag of weather, finally resulting in at least some “cosmetic snow” turning the grounds white and creating slippery roads, walkways and parking areas. The crew is very focused on keeping the walkways safe, but please be careful when there is snow and ice on the ground.
Despite loading up on our firewood in the early summer, we still have reports of some wet wood and are focused on improving storage in the future (currently our wood supply is covered with tarps and is exposed to the elements.)
Maintenance
Maintenance continues to fulfill our in unit service requests. If you have had work performed, please return the service evaluation sent out with your invoice. As always, the feedback is important to us.
We added a doorway from one of the small meeting rooms in the upper terrace area of the TM to a water closet which allowed us to then convert the unused hair saloon to a Spa therapy room allowing us to have two treatment rooms on that level and expand services during peak periods. The treatment rooms generate more revenue than the salon did and we have already seen a positive payback for the work involved.
Spa News
Despite a slow start to December, a strong holiday week resulted in treatments and revenues exceeding budget for the month and beating last December’s numbers by almost $10,000. The growth is attributed to our greatly improved reputation over the past two years, adding additional treatment rooms, expanding service hours for treatments into the early evening, and focusing our marketing locally. Let’s hope the trend continues.
Occasionally we receive reports of people who are not staying at The Woods coming in to use the pool and claiming they are guests here. Please forgive the Spa attendants if they do not know you and ask for verification that you are an owner or guest at The Woods. Your cooperation is greatly appreciated.
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