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December 30, 2009
December Newsletter
THE WOODS DECEMBER NEWSLETTER 2009
service@woodsresort.net 802-422-3100
________________________________________________________________________________________________________________________________________________
Happy Holidays
The staff at The Woods wishes all of our Owners and their guests the best during this Holiday Season and throughout the new year.
Board of Directors Position
We are sad to report that after serving as treasurer on The Woods Board of Directors for the past four years, Ed Martins has sold his Woods condominium unit and has stepped down from the Board. We ask that anyone interested in serving out the remainder of his term on the Board please contact Tony Hart, The Woods General Manager or Richard Mandel, The Woods Board President. In general, the Board meets once per month by conference call with the General Manager to review operations, capital projects, financials, and discuss any other Woods business matters as needed and appropriate.
Maintenance/Grounds
Winter arrived with some very cold temperatures and strong winds in mid-December. We have not had much snow but our crew has still had to sand and salt several times. We checked unit furnaces in October to verify that all were working heading into the cold season and again checked them in the middle of the most recent cold snap. Despite these efforts we have had three no heat calls, two of which came in the late evening hours when an owner and a renter arrived finding cold units. We continue to recommend burner cleaning and routine maintenance on an annual or biannual basis to help prevent emergency calls.
Maintenance has remained busy with additional owner requests for new fireplace doors, installing wall mounted flat screen TVs, and performing a wide range of minor in-unit and Terra Median maintenance. Please call or e-mail with any maintenance requests.
Recycling
The Woods now has “single stream”, “co-mingled”, recycling. Blue, 16 gallon recycling bins have been delivered to each unit. All clean glass, plastic, cans, cardboard, and paper may be placed together in the recycling bin or a paper bag or cardboard box for recycling. Please leave the recycling bin outside the entry to your unit early on Monday and Friday mornings for pick up. The bin will be returned empty in the afternoon when the "non-recyclable" trash is collected from the trash closet outside the unit.
A "recycling only" dumpster has been placed in the Spa parking lot across from the Terra Median building. All clean "co-mingled" recycling may be placed in this dumpster, but please do not place any trash in the dumpster or the entire dumpster contents will be treated as trash and not be recycled, resulting in both wasted effort and higher cost.
We ask for your understanding and patience as we work out the best procedure to efficiently operate a recycling program. This is new to us and we may need to make changes as we get the program under way. Monday or Friday snow storms and holidays could cause some variation with our pick up schedule. Thank you for your cooperation.
Shuttle
Schedules for Gramps Shuttle to and from Killington for Woods Owners and Guests have been placed in most Woods units and delivered to the area rental agents for guests checking in to Woods units. Please call or stop by the administration office if you need a copy.
Spa
December had a slow start but with the holidays here we are seeing increased bookings and gift certificate sales have picked up substantially. We have asked the local rental companies to include our Spa brochure along with a $10 Spa voucher in their arrival packets. We hope this will encourage more people to book treatments.
Our Spa e-mail newsletter launched on December 15th. In addition to owners, we e-mailed 175 newsletters to local businesses and past clients. We will continue to tweak it, so please forward any helpful suggestions you might have or what you would like to see in it.
Spa winter hours are now in effect: Sun-Thurs 9am-8pm, Fri & Sat 9am-9pm. Remember your 10% homeowner’s discount. We hope to see you over the holidays.
Financial Update through November of 2009
|
INCOME |
Fiscal YTD |
Budget |
Last year |
|
Operating Income (less Spa) |
$461,682.11 |
$461,365.73 |
$484,316.51 |
|
Non-operating Income (interest & dividends) |
$692.15 |
$4,025.00 |
$3,864.45 |
|
Spa Income |
$64,901.59 |
$86,925.00 |
$79,302.91 |
|
Net In-Unit Service Income |
$3,402.60 |
$4,390.00 |
$4,203.49 |
|
Total Income |
$530,678.45 |
$556,705.73 |
$571,687.36 |
|
EXPENSE |
|||
|
Spa Expense |
$106,778.35 |
$122,266.65 |
$115,650.32 |
|
Terra Median Expense |
$97,979.72 |
$110,011.84 |
$110,963.81 |
|
Maintenance/Grounds Expense |
$108,637.33 |
$116,802.10 |
$112,087.74 |
|
General & Administrative Expense |
$173,430.00 |
$189,137.55 |
$176,893.35 |
|
Non-operating Expense (legal) |
$18,188.09 |
$29,666.69 |
$43,364.64 |
|
Total Expense |
$505,013.49 |
$567,884.83 |
$558,959.86 |
|
NET INCOME |
$25,664.96 |
($11,179.90) |
$12,727.50 |
We continue to try to keep expenses below our budget; however, December will see some increased maintenance costs for sand and salt and refuse removal from properly disposing of old construction debris left on site many years ago.
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